Privacy Policy

Nice Blinds QLD Pty Ltd(“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, store and disclose your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Information we collect

We may collect personal information including your name, postal and site address, phone number, email address, and details about the products and services you request (such as window measurements and quote details). We collect this information when you contact us, request a quote, place an order, or use our website.

2. How we use your information

• To prepare quotes, manufacture and install window furnishings;
• To schedule measurements and installations;
• To process payments and issue invoices;
• To respond to enquiries and provide customer support;
• To send service updates and, where you have consented, marketing.

3. Disclosure

We may disclose your information to third parties who help us deliver our services (for example, manufacturers of shutters or awnings, installers, and payment providers). We do not sell your personal information. We may disclose information where required by law.

4. Data storage and security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Information is stored on secured systems and retained only as long as necessary for the purposes described above or as required by law.

5. Access and correction

You may request access to, or correction of, the personal information we hold about you by contacting us using the details below.

6. Cookies

Our website may use cookies to remember your preferences (such as language) and to keep you signed in. You can disable cookies in your browser, though some features may not function correctly.

7. Contact us

If you have any questions about this Privacy Policy or wish to make a complaint, please contact us at admin@niceblinds.com.au or 07 3133 8330.